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Building People, Not Just Buildings: Jeff Palmer Profile
May 10th, 2023
From packing corn to leading our company’s Connecticut operations, Jeff Palmer's journey to becoming President of CT Operations at C.E. Floyd is a testament to the power of a growth mindset and authentic leadership.
Humble Beginnings
Born and raised in Deerfield, MA, Jeff grew up in a blue-collar family. During his early years, he gained valuable work experience on farms, tossing haybales and packing corn. He played sports throughout his childhood, taking a specific interest in wrestling. In 8th grade, Jeff discovered his love for woodworking. His woodshop teacher, Bill Benoit, helped nurture this passion. Jeff took woodshop classes every year in high school, with his teacher creating new courses so that Jeff could continue the curriculum. Mr. Benoit even invited Jeff to work at the woodshop on Saturday mornings.
After high school, Jeff enrolled at Roger Williams University to study architecture, and he continued competing in wrestling as an extracurricular. A week into his architecture classes, though, a lucky encounter with a fellow student majoring in construction management caused him to switch majors. Before this, Jeff didn’t even know that the construction management major existed, but he found it to be a great fit.
Jeff's leadership skills were already being recognized by the Roger Williams wrestling team. as he was elected captain his sophomore year. “Despite having a mediocre freshman campaign,” says Jeff, he was elected captain because his coaches and teammates saw and respected his work ethic and sense of responsibility.
Jeff Palmer, President of Connecticut Operations
Early Days at C.E. Floyd
Jeff's career at C.E. Floyd Company began during his senior year at Roger Williams when he received the top score on one of his exams. His professor prized the top score-getter with a book and an industry contact. That contact was Norm Fournier, who is now retired, but at the time was C.E. Floyd’s vice president of operations. Jeff thought this would lead to an interview for a COOP position, but when he called, Norm informed him about a spring post-graduate job opening. Jeff accepted the offer and began commuting from Roger Williams University in Bristol, Rhode Island to Bedford, Massachusetts.
Jeff Palmer (left) and Chuck Tobin (right) work together on a community service project (2003)
Just because Jeff was a top scorer on his construction exams, doesn’t mean his transition was easy. During his early days with the company, he vividly recalls an instance where he struggled to provide basic information during calls with prospective clients. However, during his first month, he joined current COO Chuck Tobin on a site visit, and Chuck made him feel like an integral part of the team.
A significant turning point in Jeff's career came while he was a project engineer on The Huntington at Nashua project.
Working with Bob Willard, who was a senior project superintendent at the time, and an assistant project engineer who he didn’t realize would be his future wife, Jeff learned valuable lessons and gradually transitioned into an assistant project manager role. This experience led to an opportunity to bid on a project in Connecticut, and ultimately, he became the project manager for a substantial $6 million project.
Jeff’s work on this significant project in Connecticut helped nurture a client relationship that would lead to another $45 million worth of work over the next four years. Having this backlog allowed our company to open our Connecticut office, where Jeff now leads operations.
While working with his now wife, Laura, on The Huntington at Nashua project, the two had a strictly professional relationship. It wasn't until after that project wrapped that they got to know each other as people. They began dating in 2005, and have since built a family together.
Jeff's growth within C.E. Floyd Company has been nothing short of remarkable. He transitioned from a project engineer to a project manager, expanding his responsibilities and honing his leadership skills. However, in his new role as president of CT operations, his focus is no longer on specific projects.
Building People, Not Just Buildings
Instead, Jeff emphasizes working with people, fostering relationships, and "building trust and relationships instead of buildings." He finds great reward in witnessing the growth of his mentees, guiding them to achieve new accomplishments each year. He points to Kyle Bopp as an example of someone he has watched grow. Kyle started in 2004 as a laborer and since has become one of our highly talented superintendents.
“In addition to Kyle Bopp, other notable people who worked with me on those early CT projects, such as Steve Clark, Craig Johnson, Paul Fournier, and Adam Bergevin, are still integral parts of the company today,” Jeff explains.
"I didn’t foresee my interest in the relationship side of things when I was younger," says Jeff. "I just wanted to be the project manager who got awarded the most important projects." However, Jeff has proven to provide endless value in building relationships and trust.
Jeff's life philosophy centers around continuous growth. While he once prided himself on his ability to work through any challenge, he now understands the importance of working smarter, not harder. Looking ahead, Jeff sees himself continuing to grow both personally and professionally. His primary focus is on helping his mentees reach new heights and achieve milestones of their own. Witnessing the growth of those around him serves as a constant motivation for Jeff.
Outside of work, Jeff maintains connections with friends from his wrestling days, despite no longer participating in the sport. He pursues his passion for woodworking as a hobby, creating cabinetry and furniture in his basement workshop. Jeff values being outdoors and staying active, though he ends up spending a big chunk of time driving to and attending his kids' sports games.
Mariel Nowack and Jeff Palmer work together on a Habitat for Humanity Community Service Project (2022)
Jeff Palmer's journey in the construction industry, combined with his dedication to mentoring and personal growth, is a testament to his authenticity and compassion for those around him. He has made a significant impact both within C.E. Floyd and in the lives of those around him.