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Quality Control in Construction: An Overview (Part 1 of 5)

August 19th, 2013 by Catie McMenamin


Quality control is a big deal to us and it should be to you too. Imagine spending millions of dollars on construction only to find out your brand new building has a mold problem because of poor waterproofing and air leaks. What a nightmare! Sadly this happened to one of our clients, who called us in to fix the previous contractor’s defective work. This wasn’t the first time we were asked to correct someone else’s mistakes, and unfortunately, I’m sure it won’t be the last.

C.E. Floyd Company prides itself on producing quality work and maintaining and establishing long term relationships with both clients and subcontractors. Our quality control program and desire to be the best enables us to ensure we will meet or exceed the installation requirements and level of quality required to maintain our relationships and manufacturer warranties and to minimize callbacks for insufficient and/or incorrect work.

Quality Control Program

Having a good quality control program in place allows a contractor to resolve potential issues before they become a problem. At C.E. Floyd Company, we have a detailed Quality Control Checklist requiring sign offs from the subcontractor, manufacturer’s representative, third party inspector (if applicable) and our superintendent.

Your contractor should be:

  • Reviewing all submittals thoroughly, not just attaching a new cover sheet
  • Building mock-ups of key systems/details
  • Holding pre-installation meetings with manufacturers and installers
  • Conducting field inspections during and after installation

Employee Buy-in

We can put in place all the procedures we want, but in the end, it comes down to follow through by our people. C.E. Floyd employees and leadership are passionate about building and take pride in their work. They believe in our quality control program and our finished product proves it.

Have you experienced a construction nightmare that you think could have been prevented if the contractor had a better quality control program in place?

Contact us to see how we can help you on your next building project.

Stay tuned for part two of this five part series, which will cover the importance of the submittal review process.

Posted in the category Building Process.